Privacy Policy

Last updated: January 2026

1. Introduction

Wize Furniture Removal ("we", "us", "our") is committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) of South Africa. This privacy policy explains how we collect, use, store and protect the personal information you provide to us through our website at wizeremoval.co.za.

2. Information We Collect

We collect personal information only when you voluntarily provide it through our contact and quote request form. This may include:

  • Your full name
  • Email address
  • Phone number
  • The nature of the service you require
  • Any details you include in your message

We also collect standard web analytics data through Google Analytics (such as pages visited, time on site, browser type and general location), which does not identify you personally.

3. How We Use Your Information

The personal information you submit is used exclusively to:

  • Respond to your quote request or enquiry
  • Contact you to arrange removal services
  • Improve our customer service

We do not use your information for unsolicited marketing or share it with third parties for marketing purposes.

4. Data Storage and Security

Your contact form submissions are delivered by email to our team and are not stored in a database on our website. We take reasonable steps to protect your personal information from unauthorised access, loss or misuse.

5. Sharing of Information

We do not sell, trade or rent your personal information to third parties. We may share limited information with trusted service providers (such as our email host) strictly to facilitate our response to your enquiry.

6. Google Analytics

This website uses Google Analytics to understand how visitors use the site. Google Analytics uses cookies to collect anonymised data. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

7. Your Rights (POPIA)

Under POPIA, you have the right to:

  • Know what personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to the processing of your personal information

To exercise any of these rights, contact us at info@wizeremoval.co.za.

8. Cookies

Our website uses minimal cookies, primarily from Google Analytics. By using this website, you consent to this use of cookies. You can control cookie settings through your browser preferences.

9. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be published on this page with an updated revision date.

10. Contact

If you have any questions about this privacy policy, please contact us: